News:

Out of Hours

Lagandoc, the local out of hours organisation, looks after the urgent needs of patients from 6.00 pm to 8.00 am weekdays, and throughout weekends and bank holidays. Lagandoc can be contacted on 028 9260 2204.

Appointments

To make an appointment, please telephone the main Reception number (028 9260 3090) between 8.30 am and 6.00 pm.

Repeat Prescription Phone Line

You can order your repeat prescriptions on our 24 hour phone line.  Tel 028 9260 4341.

Seasonal Flu Programme

Seasonal flu vaccination clinics will be held on Wednesday afternoons in October. 

Invitations to patients who are eligible for the flu vaccine will be sent shortly.

 


 

Patient Rights & Responsibilites

 

Our aim is to provide a high standard of service to all our patients. You can help us to achieve this by:

  • Ensuring any appointments you make are kept. If you are unable to attend, please let us know as soon as possible, as we often have patients waiting for cancellations
  • Making one appointment per person
  • Arriving on time for your appointment or letting us know if you are going to be late. While we will make every effort to accommodate you if you are late, you may have to wait and have a shortened appointment
  • Attending for monitoring when the doctor has advised that it is necessary
  • Behaving with courtesy and consideration for others when you are in the Practice
  • Having consideration for others and refraining from using your mobile phone on the premises
  • Ensuring children are supervised at all times